We will arrange the delivery as soon as possible when we receive your order. We will ship orders by SF Express.
HOW MUCH DOES DELIVERY COST?
The exact delivery cost will be shown on the payment page.
Note: 1.Pricing may vary depending on promotions running on the site.
2.You are responsible for the residential or remote areas extra fee arising from your delivery address.
WHEN CAN I EXPECT MY ORDER?
We will arrange the delivery as soon as possible when we receive your order, however, the delivery date depends on your delivery address and the customs declaration.
1.Working day is Monday to Friday (Except Hong Kong general holidays)
2.Shipping times may vary during high volume order periods.
3.Some remote addresses may require an additional 1-3 business day(s) for delivery.
4.We deliver bikes/frames/wheelset across the world but unfortunately due to their size, it will take more days to complete the delivery.
Please ensure the email and telephone information you entered are correct. If telephone information is incorrect or we cannot reach you, your order may be delayed or canceled without any notice.
HOW CAN I TRACK MY ORDER?
After login, in the "Order History" section in "My Account" you can see the status of your order.
Due to COVID-19, delivery will be temporarily delayed 3-5 business days.